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RN Transfer Center Liaison

Los Angeles, California

At Bon Secours Mercy Health our nurses are able to see the impact they can have on our patients’ lives. We encourage and support our nurses as they develop and grow in their profession. Whether you are a new graduate nurse or joining us further along in your career we have opportunities and multiple career path options for you. Every patient means the world to someone and at Bon Secours Mercy Health our nurses mean the world to us.

  • Full-Time, Part-Time, Per Diem
  • Level: All
  • Glassdoor Reviews and Company Rating
glassdoor

“Being able to positively impact peoples' lives every single day. Great culture and friendly people at the home office in Bond Hill. New building/technology and wonderful cafeteria staff and food.”

Success Profile

What makes a successful Nurse at Bon Secours Mercy Health?
Check out the top traits we’re looking for and see if you have the right mix.

  • Agile
  • Analytical
  • Collaborative
  • Compassionate
  • Problem-solver
  • Results-Driven

Culture

  • Compassion — We commit to accompanying those we serve with mercy and tenderness, recognizing that "being with" is as important as "doing for".
  • Human dignity — We commit to upholding the sacredness of life and being respectful and inclusive of everyone.
  • Service — We commit to providing the highest quality in every dimension of our ministry.
  • Stewardship — We commit to promoting the responsible use of all human and financial resources, including Earth itself.
  • Integrity — We commit to acting ethically and modeling right relationships in all of our individual and organizational encounters.

RN Transfer Center Liaison

Requisition R113472 Market Los Angeles, California Department SS Conduit Health - Administration Shift Days/Evenings Schedule Full-time

Thank you for considering a career at Conduit Health Partners!

$10K Sign on Bonus

The RN Lead Transfer Liaison ensures the successful function and relationship of Conduit Health Partners with client organizations.This RN is able to coordinate patient logistics using workflows identified by client to assist with patient acceptance and bed placement. This RN understands cases are related to ensuring patient care is accepted in an environment that can facilitate a higher level of care or capability as well as continuity of care. Performs functions based on defined standards of performance and practice to meet or exceed operational expectations. The position has a particular focus to lead the client toward the development strong relationships with referring facilities, physicians, and hospital staffs in representation of the client primarily and Conduit Health Partners additionally. Works closely through collaboration with clinical, medical staff and leadership teams to identify, trend, and report barriers to patient access and throughput. Professional, clinical standards, policy and evidence-based research will guide practice and service delivery. Participates in professional development, peer development and evaluation as well as shared leadership. Assistance with data collection for quality purposes will be expected.

***require traveling to the three sites in LA (Glendale, Simi Valley and White Memorial) We will reserve the right for this individual to travel as requested to Longbeach, and other locations as needed. ***

Serves as an onsite representative of Conduit Health Partners to strengthen transfer center performance, relationship building and process improvement.

Works directly with clinicians on site at the client facilities to ensure communication of accurate clinical presentation, timely access, appropriate bed assignment, and accurate patient information documentation to assist with an appropriate final destination plan of care at receiving facility using critical thinking, clinical decision making as well as established workflows.

Proficient in EHR data entry, telephony systems, office systems as required to support operations; ensuring accurate, timely data entry, protection of PHI.

Uses problem-solving skills to make recommendations that promotes the best potential patient outcome based on clinical information, patient and / or physician preferences, and the capability / capacity of both transferring and receiving facilities.

Utilizes effective and professional communication to act as liaison on behalf of patient and client facilities between physicians, hospital staff, and outside agencies.

Demonstrates knowledge of regulatory components to include but not limited to EMTALA, Ethics and Compliance, quality initiatives, and HIPAA.

Monitors individual and team compliance and performance. 

Implements and supports process change to ensure compliance with regulatory and quality initiatives.

Collaborates with the Clinical Education Coordinator to ensure client specific protocols and processes are implemented and monitored for efficiency and accuracy.

Serves as a resource and provides guidance to the team concerning challenges, obstacles and barriers encountered during client specific transfers.

Provides geographical, facility, demographic and capability expertise surrounding a specified client.

Coordinates functions in order to identify appropriate level of care, accepting provider, consultation and access from all potential referral sources to include but not limited to hospitals, clinics, extended care facilities and post-acute rehabilitation sites.

Required Minimum Education:

BSN

Nursing

Active RN Licensure

Preferred Education

MSN

Nursing

Leadership

Licensing/ Certification -

RN Licensure California

Licensure/Certification Preferred

Multistate/ Compact RN Licensure

Minimum Qualifications

Minimum Years and Type of Experience

2-year acute care

Other Knowledge, Skills and Abilities Required

Supervisory, leadership

Other Knowledge, Skills and Abilities Preferred

EPIC, telephony systems, typing, call center

Conduit Health Partnersis an equal opportunity employer.

Many of our opportunities reward* your hard work with:

  • Comprehensive, affordable medical, dental and vision plans
  • Prescription drug coverage
  • Flexible spending accounts
  • Life insurance w/AD&D
  • Employer contributions to retirement savings plan when eligible
  • Paid time off
  • Educational Assistance
  • And much more

*Benefits offerings vary according to employment status

Scheduled Weekly Hours:

40

Work Shift:

Days/Evenings

Department:

SS Conduit Health - Administration

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com.

Apply Now
Flowers

In some instances, the nurse’s voice and touch is the last thing a patient will hear or feel. This is part of our calling as nurses, to be there for our patients in all stages of life, from the beginning to the very end.

Ali L. Registered Nurse
Flowers

You will have days where you are the sole reason that someone is alive. You won’t find that in any other career.

Michael W. Registered Nurse

Benefits

  • Medical

  • Dental

  • Vision

  • 403b With
    Company Match

  • Professional Development

  • Paid Time Off

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