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Practice Administrator

Requisition R072271 Market Midlothian, Virginia Department FP-St Francis Family Medical Practice - Provider Based Shift Days Schedule Full-time

Thank you for considering a career at Bon Secours!

I. Primary Function/General Purpose of Position

This position manages the patient experience at assigned practices. Responsible for overall functioning of practice including management of staff, workflow development, patient schedule management, financial performance, patient, provider and staff satisfaction and billing compliance. Develops practice operational plans & budgets and implements performance improvement strategies within the practices. Performs all duties in a manner which promotes team concept and reflects the mission and values of Bon Secours Health System.  The successful candidate will be working alongside friendly and highly experienced faculty, but also Family Medicine medical residents in training.  Our Residency Training Program is affiliated with Virginia Commonwealth University and is located just minutes south of historic Richmond, Virginia.

Why is our practice unique?

  • You will have the opportunity to grow in your knowledge because our practice offers patient care in Obstetrics, Pediatrics, Geriatrics, Sports Medicine, and more.
  • Be a part of the Bon Secours mission by serving your local community, especially those in need and underserved.
  • Develop life-long friendships and most importantly join a family!

Key Relationships:

Works closely with the Administrative Director(s) to develop and implement operational & clinical workflows.

Works closely with the Residency Program Director to resolve issues within the practice.

Collaborates with the Residency Program Administrator.

Collaborates with peers in local and regional Bon Secours ministries.


Bachelor’s degree in management or related field (Master’s Degree is a plus) and three to five years of practice management experience or commensurate education and experience.

Knowledge of ambulatory care; background in clinic procedures including schedule management, registration, use of electronic medical record, patient flow, billing and referrals and authorizations.

Computer proficiency including word-processing and spreadsheet applications and knowledge of electronic medical record and billing software applications.

Excellent written and oral communications skills necessary.

Must have superb interpersonal skills and be able to handle difficult conversations effectively.

Able to express opinions openly and honestly and provide feedback in a timely and productive manner.

Ability to exam and re-engineer operations and procedures.

Must have experience with creating budgets and communicating financial information to staff and providers.

Demonstrates flexibility to accommodate changes in workload assignments and react calmly and effectively in stressful situations.

Ability to work independently and set priorities under minimal supervision.

Ability to work within the defined values, mission and vision of the organization.

We look forward to your application and meeting you!

Bon Secoursis an equal opportunity employer.

We’ll also reward your hard work with:

  • Comprehensive, affordable medical, dental and vision plans
  • Prescription drug coverage
  • Flexible spending accounts
  • Life insurance w/AD&D
  • An employer-matched 403(b) for those who qualify
  • Paid time off
  • Educational Assistance
  • And much more

Scheduled Weekly Hours:


Work Shift:



FP-St Francis Family Medical Practice - Provider Based

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for  Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at

Apply Now
Luis F., RN

I wanted to get into a career where I’m happy to go to work.

Luis F. Registered Nurse
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