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Home Health Rehab Quality and Education Program Supervisor- Home Health

Requisition R030046 Market Richmond, VA Department Home Health Admin - Bon Secours Home Health Services, LLC Shift Days Schedule Full-time

Thank you for considering a career at Bon Secours!


The Rehab Quality and Education Supervisor is responsible for improving patient outcomes by delivering quality, education, and performance improvement activities.Responsible for development, implementation and evaluation of the education plans and programs. This role requires competency in clinical care delivery, clinical processes, evidence based practice, research and evaluation, business operations, current and emerging regulatory requirements, federal mandates, and national standards


Creates and participates in the orientation and ongoing education, training, associate development for the therapy team

Manages preceptor support and development, to include coaching and mentoring. 

Instructs clinicians to perform duties within the Home Health framework. Conducts classroom and 1:1 associate education, training, and associate development.

Demonstrates critical thinking, and applies the principles of adult learning, teaching/learning theories and age appropriate teaching strategies to the implementation of educational programs.

Partners with Clinical Leadership to assist with annual clinical competency evaluation of clinicians and contract therapists. Plans joint visits with each Rehab associate member one or more times per year, and as needed

Plans and provides educational programs for nursing and home health aides concerning rehabilitative aspects of Home Care; provides educational orientation and assists with other educational needs as required.

Performs medical record audits to ensure documentation compliance and adherence to Medicare, Medicaid, TJC, State and Federal regulations and organizational policies; Evaluates documentation to ensure regulatory compliance, clinical outcomes, and OASIS accuracy; Provides education on clinical documentation and best practice.

Monitors CMS Home Health Quality Reporting Program (HHQRP) clinical outcomes to identify performance improvement opportunities. Partners with Clinical Team to develop and implement performance improvement processes. 

Monitors ongoing clinical outcome data to achieve quality outcomes.  Participates in and/or leads Performance Improvement workgroups.

Ensures effective learning experiences, competency assessment, and validation.  Develops programs and educational content that reflects practice changes, industry trends, therapy best practices, regulatory requirements and agency competency validation requirements.

Demonstrates the ability to utilize available data to monitor and report performance on programs, initiatives, and targeted improvement activities.  Ensures educational programs meet organizational needs such as improvements in clinical outcomes, HHCAHPS, financial, associate turnover, etc.

Attends IDT meetings and partners with the Clinical Team to ensure a quality outcome focus

Participates in performance improvement projects and activities.

Participates in the development and revision of policies and procedures.

Participates in providing clinician guidance on post-OASIS visit conference calls. 

Job Requirements:

VA PT license in good standing

Bachelors or Masters in Physical Therapy

Minimum of 5 years of Home Care experience

Excellent clinical, oral and written communication, interpersonal, OASIS accuracy, and customer services skills

Previous leadership and/or management experience

Bon Secoursis an equal opportunity employer.

We’ll also reward your hard work with:

  • Comprehensive, affordable medical, dental and vision plans
  • Prescription drug coverage
  • Flexible spending accounts
  • Life insurance w/AD&D
  • An employer-matched 403(b) for those who qualify
  • Paid time off
  • Educational Assistance
  • And much more

Scheduled Weekly Hours:


Work Shift:



Home Health Admin - Bon Secours Home Health Services, LLC

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Ashland, Kentucky, which are Affirmative Action and Equal Opportunity Employers, please email If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at

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Luis F., RN

I wanted to get into a career where I’m happy to go to work.

Luis F. RN
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