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Network Engineer I

Requisition R031043 Market Cincinnati, OH Department SS I&T - Technology & Infrastructure Shift Nights Schedule Full-time

Thank you for considering a career at Bon Secours Mercy Health!



The Network Engineer I responsibilities include assisting in enterprise network design, implementation and ongoing support of network infrastructure hardware and software components. Coordinate with both technical and non-technical staff and vendors on the implementation of complex projects. Perform analysis, diagnosis, and resolution of complex problems on both physical and virtual infrastructure platforms. Recommend, implement and document corrective solutions and preventative measures. Participate in evaluation and recommendation of new technology solutions. Provide Tier 3 support and guidance to IT for all Health System and affiliate entities. Document work in the form of policies, standards and knowledge base articles. The Network Engineer II position is expected to lead technical projects as well as provide guidance to team members as needed to ensure quality and delivery of work.


  • Perform daily prioritization of work to ensure assigned project and incident SLA requirements are met
  • Provide training and mentoring on technologies to peers and colleagues
  • Assist with the evaluation and recommendation of  technical solutions based on requirements, ranging from group to enterprise wide deployments
  • Engage in tier 1 and tier 2 troubleshooting on issues identified with deployed services, providing resolution and remediation
  • Perform tasks related to the operation, servicing, trouble shooting, and administration platform technologies:
    • Datacenter networking platforms
    • Distribution layer networking platforms
    • Enterprise Wireless
    • Cisco Security products including ASA firewalls and ISE
    • Multi Datacenter high availability and load balancing
    • External access technologies
    • Name Resolution
    • Virtualization platforms
    • WAN Communications and QOS


  • 3+ years of experience in Network Engineering
  • Strong knowledge of various trunk types (analog, PRI, SIP, H323, etc.)
  • Strong knowledge of Cisco Nexus network infrastructure
  • Strong knowledge of Cisco 45xx, 38xx, 37xx network components
  • Strong knowledge of Cisco ASA (ISE experience a plus)
  • Strong knowledge of Cisco Enterprise Wireless design and management
  • Strong knowledge of F5 Networking technologies
  • Working knowledge Citrix NetScaler Technologies
  • Experience with Cisco UCS infrastructure components
  • Experience with enterprise-class Infrastructure environments
  • Able to prioritize and execute tasks in a high-pressure environment.
  • Ability to author technical documents and create procedure manuals
  • Strong interpersonal skills, oral communication skills, and proven analytical and problem-solving abilities
  • Strong understanding of the organization’s goals and objectives
  • Ability to conduct research into current and future technologies
  • Highly self-motivated and directed, with keen attention to detail
  • Healthcare knowledge/background including data privacy practices and laws
  • Strong customer service orientation
  • Experience working in a team-oriented, collaborative environment
  • On-call availability 7/24 as part of a rotation schedule
  • Other duties as assigned

Bon Secours Mercy Healthis an equal opportunity employer.

We’ll also reward your hard work with:

  • Comprehensive, affordable medical, dental and vision plans
  • Prescription drug coverage
  • Flexible spending accounts
  • Life insurance w/AD&D
  • An employer-matched 403(b) for those who qualify
  • Paid time off
  • Educational Assistance
  • And much more

Scheduled Weekly Hours:


Work Shift:



SS I&T - Technology & Infrastructure

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Ashland, Kentucky, which are Affirmative Action and Equal Opportunity Employers, please email If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at

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Luis F., RN

I wanted to get into a career where I’m happy to go to work.

Luis F. RN
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