Scheduler PRN -Anderson Hospital Outpatient Rehab and Therapy
Requisition R121959 Market Cincinnati, Ohio Department OP Physical Therapy - Anderson - Specialty Ortho Shift Days/Afternoons Schedule Part-timeThank you for considering a career at Mercy Health
Summary:
Reports to the department Site supervisor and is responsible for front office functions for the OP Rehab locations. Tasks include all patient scheduling, Pre-Service insurance verification, authorization and Medicare cap tracking as well as POS collections and customer service. Responsible for scheduling a wide variety of Rehab patients in a computer-based scheduling system. Responsible for patient charge reconciliation ensuring accuracy for continued revenue stream. Performs clerical support for the therapy department, including organization and sanitation of the waiting room and front office patient facing space.
Essential Functions:
Incorporates all factors to accurately enact scheduling of rehab services, utilizing EMR/Epic
Monitors departments WQ and contacts all referred patients within 24-48hrs of entry within the WQ. Able to provide cross market WQ support for other Rehab departments
Checks Rehab schedule daily to ensure all charges are accounted for per patient /department
Gathers and summarizes various statistics and reports by use of the computer as directed from site supervisor
Possesses strong communication skills (telephone and in-person) Functions as center of communication for the therapy department. Responds to patient messages within 24hrs
Responds to other departments inquiries regarding, help with verification, authorization, scheduling and billing as needed through the preservice center
Ensure the patient charges are complete and accurate by verifying through charge reconciliation process through EMR/Epic
Maintains departments schedule for all therapist and ensures accuracy and accountability for cancelations
Possesses strong customer service skills and is able to remain calm in a hectic and stressful environment.
Responsible for collecting all POS and maintaining a cash drawer
Keep track of Medicare dollars needed for departmental tracking and compliance
Maintains front office organization and cleanliness
Performs other tasks as delegated by site supervisor and or market leaders
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
Required Minimum Education:
High School Diploma or GED
Preferred Education:
2 Year/ Associates Degree
Specialty/Major:
Health Care centered
Licensing/ Certification - If registration, certification or licensure is required, include the name of the accrediting or licensing body.
Minimum Years and Type of Experience:
1 year
Other Knowledge, Skills and Abilities Required:
Formal secretarial and computer training required
Other Knowledge, Skills and Abilities Preferred:
Experience in Medical Terminology required
Mercy Health is an equal opportunity employer.
Many of our opportunities reward* your hard work with:
- Comprehensive, affordable medical, dental and vision plans
- Prescription drug coverage
- Flexible spending accounts
- Life insurance w/AD&D
- An employer-matched 403(b) for those who qualify
- Paid time off
- Educational Assistance
- And much more
*Benefits offerings vary according to employment status
Scheduled Weekly Hours:
0.01Work Shift:
Days/AfternoonsDepartment:
OP Physical Therapy - Anderson - Specialty OrthoAll applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com

I wanted to get into a career where I’m happy to go to work.
Luis F. Registered Nurse

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Forbes Best-in-state Employer, Ohio (ranking 29th)

Forbes Best-in-state Employer, Virginia (ranking 80th)

Springbuk- One of the Healthiest Employers in America

Seramount – One of the Best Companies for Multicultural Women

Seramount 100 Best Companies for Working Mothers 2021

Seramount Top Company for Executive Women 2021