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Communications Attendant (Union M)

Requisition R089611 Market Lorain, Ohio Department Telecommunications - Lorain Shift Other Schedule Full-time

Thank you for considering a career at Mercy Health

General Summary

Processes incoming, outgoing, interdepartmental, and physicians answering service calls and records the proper documentation.  Pages and locates hospital personnel, physicians, and any other persons as needed.  Prepares a daily list of  on-call personnel and physicians to coincide with shift that is worked.  Transmits and logs calls by two-way radio to the security officers on duty.  Maintains any and all confidential information relating to patient, physician, and related information to relevant circumstances.  Processes calls in a timely manner.  Notifies hospital staff of all emergency and critical situations.

Minimum Knowledge, Skills and Abilities

Ability to read, write and perform basic arithmetic at a level normally acquired through completion of a high school education is necessary.

Approximately three to six pmonths’ experience necessary in order to become skillful in operating computerized console, paging server and other hospital emergency procedures/equipment.

Ability to maintain rapport internally and externally with a pleasant and cooperative demeanor.

Ability to type 30 wpm.

Successful completion of medical terminology course or in the process of completing in 6 months.

Ability to concentrate and pay close attention to detail in fast paced environment.

Working Conditions

Low or no level of physical exertion required.  Normal office environment with little exposure to noise, dust, temperature, etc.

Reporting Relationships

Reports to Telecommunications Manager.

Mercy Health is an equal opportunity employer.

We’ll also reward your hard work with:

  • Comprehensive, affordable medical, dental and vision plans
  • Prescription drug coverage
  • Flexible spending accounts
  • Life insurance w/AD&D
  • An employer-matched 403(b) for those who qualify.
  • Paid time off
  • Educational Assistance
  • And much more

Scheduled Weekly Hours:

32

Work Shift:

Other

Department:

Telecommunications - Lorain

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for  Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com

Apply Now
Luis F., RN

I wanted to get into a career where I’m happy to go to work.

Luis F. Registered Nurse
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