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Receptionist - Infusion Therapy

Requisition R109594 Market Paducah, Kentucky Department OP Infusion Therapy-LMP - Lourdes Shift Days/Afternoons Schedule Full-time

Thank you for considering a career at Mercy Health

About Us

As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

Job Summary:

Associate gathers information in the function areas of payment planning and insurance verification. He/she works independently with general supervision in order to pre-register all scheduled patients for services to be rendered, register patients as they present to clinic, verify insurance benefits, and collect patient payments. As time and volume permits, he/she will check patients out of clinic and schedule follow up appointments as well.

Job Functions:

Pre-register / register all scheduled patients for services to be rendered.
Scan copies of all registration forms and insurance cards and other required forms into EHR.
Responsible for insurance verification – benefits and eligibility.
Responsible for collection of co-pays / co-insurance and any outstanding balances due.
Schedule patients accurately within guidelines and protocols of practice.
Answer inbound telephone calls and, if necessary, route them appropriately.
Check patients out after clinic visit is completed.
Schedule future appointments, consults, testing, etc. in a timely and appropriate manner.
Observe professional ethics in maintaining confidential information acquired concerning personal, financial, and medical or employment status of patients and their families.
Receive, interview, and register or check out patients using a positive and courteous tone.
Answer questions about patient bills and refer to Financial Navigator as necessary.
Perform additional tasks as assigned.

Required: Minimum Education:
High School Diploma or GED

Mercy Health is an equal opportunity employer.

We’ll also reward your hard work with:

  • Comprehensive, affordable medical, dental and vision plans
  • Prescription drug coverage
  • Flexible spending accounts
  • Life insurance w/AD&D
  • An employer-matched 403(b) for those who qualify.
  • Paid time off
  • Educational Assistance
  • And much more

Scheduled Weekly Hours:

40

Work Shift:

Days/Afternoons

Department:

OP Infusion Therapy-LMP - Lourdes

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for  Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com

Apply Now
Luis F., RN

I wanted to get into a career where I’m happy to go to work.

Luis F. Registered Nurse
Forbes Best-in-state Employer, Ohio (ranking 29th)

Forbes Best-in-state Employer, Ohio (ranking 29th)

Forbes Best-in-state Employer, Virginia (ranking 80th)

Forbes Best-in-state Employer, Virginia (ranking 80th)

Springbuk- One of the Healthiest Employers in America

Springbuk- One of the Healthiest Employers in America

Seramount – One of the Best Companies for Multicultural Women

Seramount – One of the Best Companies for Multicultural Women

Seramount 100 Best Companies for Working Mothers 2021

Seramount 100 Best Companies for Working Mothers 2021

Seramount Top Company for Executive Women 2021

Seramount Top Company for Executive Women 2021

Forbes Best-in-state Employer, Ohio (ranking 29th)

Forbes Best-in-state Employer, Ohio (ranking 29th)

Forbes Best-in-state Employer, Virginia (ranking 80th)

Forbes Best-in-state Employer, Virginia (ranking 80th)

Springbuk- One of the Healthiest Employers in America

Springbuk- One of the Healthiest Employers in America

Seramount – One of the Best Companies for Multicultural Women

Seramount – One of the Best Companies for Multicultural Women

Seramount 100 Best Companies for Working Mothers 2021

Seramount 100 Best Companies for Working Mothers 2021

Seramount Top Company for Executive Women 2021

Seramount Top Company for Executive Women 2021

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