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CMA - Monument Internal Medicine

Richmond, Virginia

At Bon Secours Mercy Health our nurses are able to see the impact they can have on our patients’ lives. We encourage and support our nurses as they develop and grow in their profession. Whether you are a new graduate nurse or joining us further along in your career we have opportunities and multiple career path options for you. Every patient means the world to someone and at Bon Secours Mercy Health our nurses mean the world to us.

  • Full-Time, Part-Time, Per Diem
  • Level: All
  • Glassdoor Reviews and Company Rating

“Being able to positively impact peoples' lives every single day. Great culture and friendly people at the home office in Bond Hill. New building/technology and wonderful cafeteria staff and food.”

Success Profile

What makes a successful Nurse at Bon Secours Mercy Health?
Check out the top traits we’re looking for and see if you have the right mix.

  • Agile
  • Analytical
  • Collaborative
  • Compassionate
  • Problem-solver
  • Results-Driven


  • Compassion — We commit to accompanying those we serve with mercy and tenderness, recognizing that "being with" is as important as "doing for".
  • Human dignity — We commit to upholding the sacredness of life and being respectful and inclusive of everyone.
  • Service — We commit to providing the highest quality in every dimension of our ministry.
  • Stewardship — We commit to promoting the responsible use of all human and financial resources, including Earth itself.
  • Integrity — We commit to acting ethically and modeling right relationships in all of our individual and organizational encounters.

CMA - Monument Internal Medicine

Requisition R119477 Market Richmond, Virginia Department IM-Monument - Provider Based Shift Days Schedule Full-time

Thank you for considering a career at Bon Secours!

Certified Medical Assistant CMA - IM-Monument Richmond

Bon Secours

About Us

As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body, and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence, and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service, and stewardship to create an environment where associates want to work and help communities thrive.

Certified Medical Assistant CMA -IM-Monument Richmond

$1,000 Sign on Bonus


The Medical Assistant is a multi-skilled clinical professional that provides indirect and/or direct patient care within the scope of practice and in alignment with the standards of excellence and quality. Under the direction of the provider, the Medical Assistant contributes to the completion of the patient’s chief complaint (including, but not limited, to respirations, blood pressure, pulse oximetry, height, weight, and temperature), documents patient/family needs, participates in planning and implementing care for patients, and administers ordered medications (oral, injection, topically, etc.) within the Medical Assisting scope and state guidelines.


  • Understands and adheres to the legal responsibilities and requirements within the Medical Assistant role.
  • Identifies significant changes in patient condition through data collection and reports them to the provider. 
  • Troubleshoots issues and escalate problems to provider, direct supervisor, or appropriate internal resource.
  • Demonstrates standards of excellence in care in all interactions, for both internal and external customers.
  • Maintains clinical and administrative skills per the departmental competency guidelines to meet patient care and daily operational needs. 
  • Show patients to examination rooms and prepare them for the physician. 
  • Travels to other facilities for BSMH providers or adjusts hours to meet patient care needs as directed by the practice manager as needed.  
  • Maintains a safe and supportive environment by keeping the work area, exam rooms, and equipment in clean, orderly, and safe manner, ensuring availability and proper functioning of supplies and equipment.
  • Assists patient and provider with virtual health visits which may include setting up the visit through appropriate platform, pre-charting the virtual visit prior to the scheduled appointment, contacting the patient to ensure preparedness for the virtual visit, troubleshooting virtual visit issues when needed, obtaining chief complaint and health maintenance checks, medication review, and other relevant patient details prior to the actual virtual visit. 
  • Documents in electronic medical records (EMR) accurately and appropriately. 
  • Manages in basket messages in the electronic health record (EHR) under the Provider’s verbatim instructions. 
  • Performs front desk workflows (i.e., My Chart requests, patient registration, scheduling, phone triage, cash handling, and check-in/check-out).
  • Follows up on orders, appointments, referrals, and follow up visits and collects co-pays as needed.
  • Other duties include, but not limited to, ordering supplies appropriately, tracking referrals, labs and diagnostic tests, disposing of contaminated supplies, etc.


  • Certification in Medical Assistant (Non-Certified MA will have 14 months to become certified) 
  • Experience within a physician practice setting.
  • 1 year of healthcare experience (required)
  • Working knowledge of medical record format and content of patient records.
  • Ability to review records, read physician documentation and verify patient identification.
  • Good interpersonal skills and ability to communicate with practice managers and other medical group staff/leadership.
  • Work requires a high level of accuracy with the ability to concentrate on detailed information for extended periods of time.


  • CMA
  • Prior experience within Physician Office


  • Works closely with the Clinical Support Services team.
  • Other duties as assigned


  • The individual performing this job may anticipate possible contact with human blood and other potentially infectious materials. Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies regarding infection control.
  • Travel outside the office is required.
  • Overnight travel on occasion to attend seminars and training.
  • Periods of high stress and fluctuating workloads may occur
  • May be exposed to high noise levels and bright lights
  • May have periods of constant interruptions


  • Able to follow general instructions
  • Possess surgical conscience
  • Moves with a sense of urgency
  • Understands basic anatomy/physiology
  • Knowledgeable in infection control practices
  • Knowledgeable of AORN and AST recommendations related to practice
  • Anticipates needs of surgeon, team, and patient
  • Self-directed
  • Able to work independently
  • Critical thinking
  • Remain calm under pressure
  • Strong communication skills
  • Able to handle self in a professional manner
  • Takes direction
  • Basic Windows application computer skills


  • 40


  • Days/Afternoons


  • IM-Monument



It is the responsibility of all employees to learn and utilize continuous quality improvement principles in their daily work.

All employees are responsible for extending the mission and values of the Sisters of Bon Secours by understanding each customer, treating each patient, staff member and community in a dignified manner with respect, kindness, and understanding and subscribing to the organization’s commitment to quality and service.

The above statements are intended to describe the nature and level of work being performed by individuals assigned to this classification and are not to be construed as an exhaustive list of all job duties. This document does not create an employment contract, and employment with Bon Secours Health System is “at will”.


  • Lifting/Carrying (0-50 lbs.)   34-66%
  • Lifting/Carrying (50-100 lbs.)    1-33%
  • Push/Pull (0-50 lbs.)  34-66%
  • Push/Pull (50-100 lbs.)   1-33%
  • Stoop/Kneel   1-33%
  • Crawling   0%
  • Climbing    0%
  • Balance   34-66%
  • Bending    34-66%
  • Sitting   1-33%
  • Walking    1-33%
  • Standing   67-100%


  • Manual dexterity (eye/hand coordination)
  • Perform shift work
  • Maneuver weight of patients
  • Hear alarms/telephone/tape recorder
  • Reach above shoulder
  • Repetitive arm/hand movements
  • Finger Dexterity
  • Color Vision
  • Acuity – far
  • Acuity – near
  • Depth perception
  • Use of Latex Gloves
  • Exposure to toxic/caustic/chemicals/detergents
  • Exposure to moving mechanical parts
  • Exposure to x ray/electromagnetic energy
  • Exposure to high pitched noises
  • Gaseous risk exposure

Bon Secours is an equal opportunity employer.

Many of our opportunities reward* your hard work with:

  • Comprehensive, affordable medical, dental and vision plans
  • Prescription drug coverage
  • Flexible spending accounts
  • Life insurance w/AD&D
  • Employer contributions to retirement savings plan when eligible
  • Paid time off
  • Educational Assistance
  • And much more

*Benefits offerings vary according to employment status

Bon Secoursis an equal opportunity employer.

Many of our opportunities reward* your hard work with:

  • Comprehensive, affordable medical, dental and vision plans
  • Prescription drug coverage
  • Flexible spending accounts
  • Life insurance w/AD&D
  • Employer contributions to retirement savings plan when eligible
  • Paid time off
  • Educational Assistance
  • And much more

*Benefits offerings vary according to employment status

Scheduled Weekly Hours:


Work Shift:



IM-Monument - Provider Based

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for  Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at

Apply Now

In some instances, the nurse’s voice and touch is the last thing a patient will hear or feel. This is part of our calling as nurses, to be there for our patients in all stages of life, from the beginning to the very end.

Ali L. Registered Nurse

You will have days where you are the sole reason that someone is alive. You won’t find that in any other career.

Michael W. Registered Nurse


  • Medical

  • Dental

  • Vision

  • 403b With
    Company Match

  • Professional Development

  • Paid Time Off

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