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Lab Client Services Representative - MLT/MLS, Full Time Dayshift

Requisition R131717 Market Richmond, Virginia Department Core Laboratory Client Servies - Richmond Health Source Shift Days/Afternoons Schedule Full-time

Thank you for considering a career at Bon Secours!

Summary of Primary Function/General Purpose of Position
The Lab Client Services Tech delivers the highest level of customer service to physicians, staff, and clients by using experience in laboratory testing to answer questions, solve problems and provide information to support patient care.

Essential Job Functions
•    Investigates and resolves complex problems or complaints in coordination with quality and the local medical director.
•    Communicates to support efficient and timely laboratory testing and reporting in support of regulatory requirements.
•    Supports all aspects of the laboratory operations to include testing in both clinical and anatomic pathology and laboratory ancillary services.
•    Identifies reporting errors that prevent timely and accurate release of patient results by analyzing cause of error and developing corrective actions.
•    Provides and develops responses to questions from providers regarding testing availability, specimen requirements, testing methodology and esoteric testing.    
•Demonstrates knowledge of The College of American Pathologists (CAP) regulations and other regulatory agencies.                       

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Licensing/Certification
MLT Medical Laboratory Technician Certification or Medical Laboratory Scientist (MLS) eligible by a nationally recognized certification agency (preferably ASCP) (required)

Education
Must have one of the following:
Associates, Medical Lab Technology

Bachelors, Medical Laboratory Sciences/Biology/Biomedical Sciences/Biochemistry 

Completed at least 60 semester hours (including six hours of chemistry and six of biology) of academic credit from a college or university accredited by a recognized regional or national accreditation agency and have successfully completed a medical lab technician program by a nationally accredited agency 

Completed a 50-week U.S. military medical laboratory training course within the past ten years

Work Experience
3 years' experience in a hospital laboratory setting (required)

Bon Secoursis an equal opportunity employer.

Many of our opportunities reward* your hard work with:

  • Comprehensive, affordable medical, dental and vision plans
  • Prescription drug coverage
  • Flexible spending accounts
  • Life insurance w/AD&D
  • Employer contributions to retirement savings plan when eligible
  • Paid time off
  • Educational Assistance
  • And much more

*Benefits offerings vary according to employment status

Scheduled Weekly Hours:

40

Work Shift:

Days/Afternoons

Department:

Core Laboratory Client Servies - Richmond Health Source

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for  Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com.

Apply Now
Luis F., RN

I wanted to get into a career where I’m happy to go to work.

Luis F. Registered Nurse
Forbes Best-in-state Employer, Ohio (ranking 29th)

Forbes Best-in-state Employer, Ohio (ranking 29th)

Forbes Best-in-state Employer, Virginia (ranking 80th)

Forbes Best-in-state Employer, Virginia (ranking 80th)

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Springbuk- One of the Healthiest Employers in America

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Seramount – One of the Best Companies for Multicultural Women

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Seramount Top Company for Executive Women 2021

Forbes Best-in-state Employer, Ohio (ranking 29th)

Forbes Best-in-state Employer, Ohio (ranking 29th)

Forbes Best-in-state Employer, Virginia (ranking 80th)

Forbes Best-in-state Employer, Virginia (ranking 80th)

Springbuk- One of the Healthiest Employers in America

Springbuk- One of the Healthiest Employers in America

Seramount – One of the Best Companies for Multicultural Women

Seramount – One of the Best Companies for Multicultural Women

Seramount 100 Best Companies for Working Mothers 2021

Seramount 100 Best Companies for Working Mothers 2021

Seramount Top Company for Executive Women 2021

Seramount Top Company for Executive Women 2021

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