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Supervisor Protective Services - Sergeant - Mercy Health - Full Time

Requisition R066761 Market Toledo, OH Department Security - Toledo Regional Office Shift All Schedule Full-time

Thank you for considering a career at Mercy Health

**Sign On Bonus**

Full Time Hires- $5K with a 2 year commitment (2,500 90 days from start date/ 2,500 1 year from start date)

Part Time Hires -$2500 with a 2 year commitment

The police sergeant serves as a first line supervisor directly responsible to a department manager.  Duties include but are not limited to the first line supervision of the police department's activities throughout the facility and all on-duty activities of employees assigned to his/her squad or team.  They will supervise the protection of persons and property in and around the facility and associated owned or leased properties. They will respond to emergencies to provide service as required.  Performance is evaluated through observation, oral and written reports and by results obtained.

Essential Job Functions

  • The sergeant will supervise sworn and non-sworn department personnel on his/her assigned team in all areas related to protective service activities at the facility. Sergeants will make decisions, provide direction to subordinates and exercise independent judgement in both emergency and non-emergency situations. Provide direction to the protective service department and facility staff regarding the application and interpretation of policy, procedure, and relevant laws.  They will review written subordinate reports and complete daily shift reports.

  • Sergeants are expected to lead, motivate and evaluate the work of assigned personnel and make recommendations regarding opportunities for improvement, training needs or disciplinary actions. Routinely inspect uniforms and equipment. Investigate complaints against personnel and respond in a manner that results in appropriate complaint resolution. Keep other supervisors and the chief of police informed of important activities and critical incidents.

  • Sergeants will oversee investigations in hospital related incidents. They will ensure compliance with the department's MOU with local law enforcement agencies and communicate any criminal case that may be classified as a felony and/or require outside law enforcement resources. Complete appropriate reports and documentation. Have an understanding of court processes and procedures.

  • Assist with department scheduling to ensure adequate staffing levels. Monitor department productivity. Take On-Call as needed or assigned by chief of police or designee.

  • Have a good understanding of security technology to include but not limited to cameras, access control and alarm systems. Review body camera video and CCTV for investigations.

  • Other duties assigned by the Chief of Police or designee.

Employment Qualifications

Required Minimum Education:

High School Diploma or GED

Preferred Education:

2 Year/ Associates Degree

Specialty/Major: Criminal Justice / Public Safety

Licensing/ Certification

Licensure/Certification Required:

Current OPOTA Certificate, BLS, Valid Driver’s License, and NAPPI training within first month of hire

Licensure/Certification Preferred:

IAHSS Supervisor Certification (or equivalent)

Minimum Qualifications

Minimum Years and Type of Experience:

3 to 5

Other Knowledge, Skills and Abilities Required:

Firearm Qualifications; successfully pass bi-annual firearms qualifications. Computer skills; Microsoft Office, Word, Excel and PowerPoint. Typing, min of 30 wpm.

Other Knowledge, Skills and Abilities Preferred:

Meet minimum physical fitness standards based on the Cooper Institute's physical fitness norms for law enforcement. Test consists of: Sit-ups / min, Push-ups / min and 1.5 mile run.

Combination of post-secondary education and experience in lieu of a degree.

Working Conditions

  • Periods of high stress and fluctuating workloads may occur.

  • May be exposed to high noise levels and bright lights.

  • May be exposed to physical altercations and verbal abuse.

  • May be exposed to limited hazardous substances or body fluids.*

  • May be required to use physical restraints.

  • May be exposed to human blood and other potentially infectious materials.* 

  • May be exposed to adverse weather conditions; cold, hot, dust, wind, etc.

  • May have periods of constant interruptions.

  • Required to car travel to off-site locations, occasionally in adverse weather conditions.

  • Prolonged periods of working alone.

* Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control.

Physicial Requirements

Physical Demands

  • Lifting/ Carrying (0-50 lbs.) - 34%-66%

  • Lifting/ Carrying (50-100 lbs.) - 34%-66%

  • Push/ Pull (0-50 lbs.) - 34%-66%

  • Push/ Pull (50-100 lbs.) - 34%-66%

  • Balance - 34%-66%

  • Bending - 34%-66%

  • Stoop, Kneel - 34%-66%

  • Crawling - 1%-33%

  • Climbing - 1-33%

Work Position

  • Sitting - 1%-33%

  • Walking - 67%-100%

  • Standing - 67%-100%

Additional Physical Requirements/ Hazards

Physical Requirements

  • Manual dexterity (eye/hand coordination)

  • Perform shift work

  • Maneuver weight of patients

  • Hear alarms/telephone/tape recorder

  • Reach above shoulder

  • Repetitive arm/hand movements

  • Finger Dexterity

  • Color Vision

  • Acuity – far

  • Acuity – near


  • Depth perception

  • Use of Latex Gloves

  • Exposure to toxic/caustic/chemicals/detergents

  • Exposure to moving mechanical parts

  • Exposure to dust/fumes

  • Exposure to potential electrical shock

  • Exposure to x ray/electromagnetic energy

  • Exposure to high pitched noises

  • Gaseous risk exposure

Mercy Health is an equal opportunity employer.

We’ll also reward your hard work with:

  • Comprehensive, affordable medical, dental and vision plans
  • Prescription drug coverage
  • Flexible spending accounts
  • Life insurance w/AD&D
  • An employer-matched 403(b) for those who qualify.
  • Paid time off
  • Educational Assistance
  • And much more

Scheduled Weekly Hours:


Work Shift:



Security - Toledo Regional Office

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for  Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at

Apply Now
Luis F., RN

I wanted to get into a career where I’m happy to go to work.

Luis F. Registered Nurse
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