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RN Navigator-Mercy Health Physicians Boardman Orthopaedics

Youngstown, Ohio

At Bon Secours Mercy Health our nurses are able to see the impact they can have on our patients’ lives. We encourage and support our nurses as they develop and grow in their profession. Whether you are a new graduate nurse or joining us further along in your career we have opportunities and multiple career path options for you. Every patient means the world to someone and at Bon Secours Mercy Health our nurses mean the world to us.

  • Full-Time, Part-Time, Per Diem
  • Level: All
  • Glassdoor Reviews and Company Rating

“Being able to positively impact peoples' lives every single day. Great culture and friendly people at the home office in Bond Hill. New building/technology and wonderful cafeteria staff and food.”

Success Profile

What makes a successful Nurse at Bon Secours Mercy Health?
Check out the top traits we’re looking for and see if you have the right mix.

  • Agile
  • Analytical
  • Collaborative
  • Compassionate
  • Problem-solver
  • Results-Driven


  • Compassion — We commit to accompanying those we serve with mercy and tenderness, recognizing that "being with" is as important as "doing for".
  • Human dignity — We commit to upholding the sacredness of life and being respectful and inclusive of everyone.
  • Service — We commit to providing the highest quality in every dimension of our ministry.
  • Stewardship — We commit to promoting the responsible use of all human and financial resources, including Earth itself.
  • Integrity — We commit to acting ethically and modeling right relationships in all of our individual and organizational encounters.

RN Navigator-Mercy Health Physicians Boardman Orthopaedics

Requisition R096842 Market Youngstown, Ohio Department Boardman Orthopaedics Shift Days Schedule Full-time

Thank you for considering a career at Mercy Health

The clinical navigator coordinates initial care for patients in need of orthopaedic care by scheduling and registering patients for physician appointments.  The clinical navigator is responsible for appropriate clinical documentation and accurate assessment when scheduling office appointments within the musculoskeletal service line.  The clinical navigator is responsible for responding to the needs of the patients and connecting them to the appropriate services, including sending messages to the clinical team, transferring patients to appropriate Mercy and community resources, and coordinating with hospital ancillary scheduling. The clinical navigator may be asked to assist with additional duties to support Revenue Cycle and MHP practices operations, including, but not limited to referral scheduling and follow-up.  

50%Works collaboratively with the physicians to assure continuity in scheduling care for all musculoskeletal patient office appointments.Acts as the liason to staff, patients and families to ensure continuity of orthopaedic and physical medicine care.

10%Assists the physicians in developing and editing the decision making algorithm that will be utilized to accommodate the patients with the appropriate appointment based on diagnosis, availability, and location.

10%Leads and advocates patient/family-centered care for the Orthopaedic population.Develops, integrates, and applies a variety of strategies that are driven by the needs and strengths of the patient/family.

10%Acts as an effective liaison to physicians, staff, patients/families to ensure hospital services in accordance with the plan of care.

5%Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through the improvement and innovation.

5%Displays sensitivity, compassion, understanding and empathy when working with others.Is a team player and supports the mission and philosophy of Mercy Health.

5%Follows appropriate workflows to schedule patients utilizing the EPIC EMR system.

5%Performs other duties as assigned.

Education and licensure:

LICENSURE/CERTIFICATIONS (must be non-expired/active unless otherwise stated):

Required: Current AT, PT, or RN licensure in Ohio with sufficient clinical knowledge in Orthopaedics

Preferred:Bachelors degree preferred


Minimum Years and Type of Experience:Minimum of 3-5 years working with/in orthopaedics is required

Other Knowledge, Skills and Abilities Required:Has in-depth knowledge in specialty area and demonstrates self-directed, project management, excellent communication and customer service skills.Make decisions with appropriate information.

Other Knowledge, Skills and Abilities Preferred:Coaches others by providing constructive feedback.Evaluates existing plans, programs and processes based on established objectives.Applies advanced knowledge and experience to develop new methods, programs and procedures.

Mercy Health is an equal opportunity employer.

We’ll also reward your hard work with:

  • Comprehensive, affordable medical, dental and vision plans
  • Prescription drug coverage
  • Flexible spending accounts
  • Life insurance w/AD&D
  • An employer-matched 403(b) for those who qualify.
  • Paid time off
  • Educational Assistance
  • And much more

Scheduled Weekly Hours:


Work Shift:



Boardman Orthopaedics

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for  Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at

Apply Now

In some instances, the nurse’s voice and touch is the last thing a patient will hear or feel. This is part of our calling as nurses, to be there for our patients in all stages of life, from the beginning to the very end.

Ali L. Registered Nurse

You will have days where you are the sole reason that someone is alive. You won’t find that in any other career.

Michael W. Registered Nurse


  • Medical

  • Dental

  • Vision

  • 403b With
    Company Match

  • Professional Development

  • Paid Time Off

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